Show All Answers

1. What are the minerals that cause hardness?
2. What does GPG or grains per gallon mean?
3. What is hard water?
4. What problems does hard water cause?

Show All Answers

1. What is the Special Needs Registry?
2. Are the Special Needs Registry and 911 the same thing?
3. Who is eligible for the Special Needs Registry?
4. Is participation in the Special Needs Registry voluntary?
5. Will my information be kept confidential?
6. I have submitted an application. Am I on the Special Needs Registry, now?
7. How will I know if my application to join the Special Needs Registry was accepted or not?
8. Do I have to renew my registration to remain on the Special Needs Registry?
9. How do I remove myself from the Special Needs Registry?

Show All Answers

1. Am I responsible for my tenant's water bill?
2. How can I pay my monthly bill?
3. How does water get to our homes and businesses?
4. How is my water rate determined?
5. How do I apply for a new water and / or sewer service from the East Orange Water Commission?
6. How much water does the average person use at home per day?
7. What are some ways I can conserve water?
8. What causes water mains to break?
9. What is the phone number for Customer Service?
10. What part of the service line is the Water Commission’s responsibility and what part is the homeowner’s responsibility?
11. What is potable water?
12. When may the Commission terminate my water service for non-payment?
13. Why do water rates keep going up even though we have plenty of water?
14. Who do I call if I have a leak?
15. Who do I call about a water main break or a fire hydrant leak?

Show All Answers

1. How hard is my water?
2. Is bottled water "better" than tap water?
3. I’ve heard about people installing filters or home treatment devices. Is that really necessary?
4. Who sets the water quality standards?
5. Why does my water sometimes have a chlorine taste and odor?
6. Why does drinking water often look cloudy when first taken from a faucet and then clear up?
7. Why is my drinking water ‘dirty’?
8. Why does dishwater or the dishwasher leave spots on glasses?